HAPPY HOLIDAYS!
About Us
Who We Are
Treasures Hotels & Resorts Jamaica Limited is a start-up hospitality company that was incorporated in Jamaica by its Founder, Chadwick L. Ricketts, in February 2023.
Our company will be operating luxury hotels, resorts and villas in Jamaica in order to provide accommodations, foods & beverages, amenities, recreational activities, tours & excursions, travel services, entertainment, weddings and other events to our local and international guests.
Our Founder
Chadwick L. Ricketts, the Founder, President & CEO of Treasures Hotels & Resorts Jamaica Limited has over 9 years of experience working in the financial industry as an Accounting Officer at a well-established loans company in Kingston, Jamaica.
Although Mr. Ricketts has little experience in the tourism industry, he has over the past 8 years been planning to develop hotels and resorts by doing extensive research and gaining valuable knowledge and insights into the hospitality industry on how the global tourism and travel industry functions.
With the use of new and emerging technologies and his creative and innovate ideas he along with his management team will be able to drive Treasures Hotels & Resorts to become the #1 choice for hospitality in Jamaica & the Caribbean.
Our Products & Services
All-inclusive Hotels & Resorts
Our hotels & resorts will offer luxurious accommodations and numerous amenities to our local and international guests.
Treasures Hotels & Resorts will manage & operate 5 Super-Luxury® & Ultra-Luxury® all-inclusive hotel & resort brands called:
Diamond Treasures | Sapphire Treasures | Emerald Treasures | Pearl Treasures | Secret Treasures
Luxury-Boutique® Resorts
We will operate Luxury-Boutique® Resorts that will be niche resorts catering to specific types of guests such as nature, food, golf, equestrian and outdoor recreation enthusiasts.
Luxury Homes & Villas
We will also offer fully furnished luxury homes and villas to locals, employees, vacationers and international travelers for short & long-term rental through our business division, Beds & Villas.
Our Mission
Our Mission is to be the leading provider of hospitality services in the world. We will achieve this by providing our guests and customers from around the world with a warm and welcoming environment, the highest possible level of service, exceptional and unforgettable hospitality experiences, the highest quality products & services as well as memorable and meaningful moments to treasure.
We are a hospitality company that believes in the power of human connection. We create experiences that make our guests feel welcome, valued, and cared for. We believe that every guest deserves to feel special and appreciated, and we strive to exceed their expectations at every turn. We are also committed to providing our employees with a rewarding and fulfilling work environment where they are inspired and engaged.
Our Vision
Our Vision is to be the leading hospitality company in the world, known for our exceptional customer service, innovative products and services, and commitment to excellence, innovation, and sustainability.
We will strive for excellence in everything we do as we aspire to be the best. We are committed to providing the highest possible level of service in the hospitality industry. We will provide our guests and customers with personalized services, exceptional and unforgettable experiences and a high level of comfort and convenience. We will be friendly and helpful, pay attention to detail and willing to go the extra mile to make sure that our customers are satisfied.
We are committed to innovation and will look for new ways to improve our products & services, as we are willing to take risks in order to stay ahead of the competition. This means we will be investing in research & development, and open to new ideas from employees and customers.
We are also committed to operating in a sustainable manner to reduce our environmental impact. We will use sustainable materials and practices and look for ways to use resources more efficiently such as energy-efficient equipment and lighting, and recycling and composting waste.
We will do all the above by delivering on our core values, providing exceptional customer service and creating memorable experiences for our guests and customers. Thereby ensuring that our businesses perform financially well each year and gain the positive global recognition they truly deserve.
Our Core Values
We build our mission and vision on the foundation of our core values which are excellence, teamwork, innovation, honesty, integrity, trust, compassion, respect, sustainability and safety. Our core values are important to us because they provide a foundation for our company's culture, guide our decision-making process and ensure our company operates in a way that is sustainable and responsible. Our values will be communicated to our employees and guests so that everyone understands what the company stands for. When employees and guests know what our company's core values are, they can make better decisions that are aligned with our company's mission and vision. This can lead to a more positive, productive and ethical work environment for our employees, as well as a better experience for our guests and customers.
· Excellence: We are friendly, attentive, and helpful as we prioritize the needs of our guests and provide them with the best possible experience, from the moment they arrive to the moment they depart. We also strive to provide our customers with the highest level of service, quality and attention to detail in everything we do.
· Teamwork: We believe that we can achieve more together than we can apart. We work collaboratively and support each other to achieve our goals and create a positive and productive work environment for everyone.
· Hospitality Innovations: We create a warm and welcoming environment for our guests, making them feel at home. We continuously seek to improve our hospitality products and services and find new and creative ways to meet our customers’ needs.
· Integrity, Trust & Respect: We act with integrity in everything we do. We are fair, just, and have ethical principles in our business dealings. We build trustworthiness by conducting ourselves with honesty and transparency in all our interactions. This means that we are always truthful and upfront about their policies and procedures, and always willing to admit when we make a mistake. We treat our guests, customers, employees, suppliers, and partners with respect and dignity by valuing their opinions, suggestions and contributions and are always willing to listen to feedback.
· Care & Compassion: We show genuine care and concern for our guests, employees, and the communities we operate in and want to make sure they have a positive experience. Compassion and understanding for the needs of our guests and employees is of utmost importance.
· Sustainability & Safety: We are committed to operating our businesses in a sustainable way that is both environmentally and socially responsible. We thereby minimize our environmental impact on our communities while promoting sustainable practices. We are committed to providing a safe and secure environment for our guests, employees, and partners. This means that we take all necessary precautions to protect people from harm, and we are always looking for ways to improve our safety measures.
Our Future Plans
We plan to expand to other areas of the Caribbean, Central America and North America and will establish other businesses offering products & services related to the hospitality industry that would greatly enhance the experience for our guests.
These will include providing food grown on our own farms; travel services such as sea cruises, yacht charters, ferry services, commercial flights, private jet charters, air cruises, bus, taxi & limo services; live entertainment such as concerts, stage shows, and festivals; and streaming & broadcasting of music, films and sports.
In doing so we aim to become the leading and most successful hospitality company in the world, standing up with or even surpassing the likes of Hilton, Marriot and Sandals.
Our Team
Our Management Team will consist of a group of dedicated individuals who will be tasked to drive Treasures Hotels & Resorts to great success in a relatively short period of time.
The Founder, Chadwick L. Ricketts is seeking persons to join the Management Team. If you think you are a good fit to our organization, please see section below.