Treasures Hotels & Resorts Jamaica Limited
About Us
Treasures Hotels & Resorts Jamaica Limited is a start-up full-service hospitality company that was incorporated in Jamaica by its Founder and current President & CEO, Chadwick L. Ricketts, on February 9, 2023.
The company will be dedicated to curating exceptional and authentic Jamaican experiences across a diverse portfolio of luxury resorts, family-friendly hotels, and private villas. Our properties promise to be the ultimate destination for luxury and comfort in Jamaica. Our unique locations, nestled in the natural beauty and vibrant culture of Jamaica will offer an unforgettable experience for tourists and travelers from around the world.
Our company will be providing accommodations, amenities, food & beverages, recreational activities, tours & excursions, travel services, live entertainment, hosting weddings and other events to our local and international guests.
Our Founder
Chadwick L. Ricketts, the Founder, President & CEO of Treasures Hotels & Resorts Jamaica Limited has over 11 years of experience working in the financial industry as an Accounting Officer.
He has over the past 10 years been planning to develop hotels and resorts by doing extensive research and gaining valuable knowledge and insights into the hospitality industry on how the global tourism industry functions.
With the use of new and emerging technologies and his creative and innovate ideas he along with his management team will drive Treasures Hotels & Resorts to become the #1 choice for hospitality in Jamaica & the Caribbean and eventually the world.
Our Theme Song
This is a music video of our theme song called
WHERE DREAMS COME TRUE. We will be using this song and other versions of it in our advertising & marketing campaigns.
Song was produced using Suno AI Music at www.suno.ai.
Our Mission
Our Mission is to curate exceptional, memorable and authentic Jamaican hospitality experiences that will be treasured across a diverse portfolio, enriching the lives of our guests, employees, and communities while delivering sustainable returns.
We will achieve this by providing our guests and customers from around the world with a warm and welcoming environment, the highest possible level of service, exceptional and unforgettable hospitality experiences, the highest quality products & services as well as memorable and meaningful moments to treasure.
We are a hospitality company that believes in the power of human connection. We create experiences that make our guests feel welcome, valued, and cared for. We believe that every guest deserves to feel special and appreciated, and we strive to exceed their expectations at every turn. We are also committed to providing our employees with a rewarding and fulfilling work environment where they are inspired and engaged.
Our Vision
Our Vision is to be the leading multi-property full-service hospitality group in Jamaica, recognized for unparalleled service, diverse offerings, and commitment to Jamaican culture and sustainability.
We will strive for excellence in everything we do as we aspire to be the best. We are committed to providing the highest possible level of service in the hospitality industry. We will provide our guests and customers with personalized services, exceptional and unforgettable experiences and a high level of comfort and convenience. We will be friendly and helpful, pay attention to detail and willing to go the extra mile to make sure that our customers are satisfied.
We are committed to innovation and will look for new ways to improve our products & services, as we are willing to take risks in order to stay ahead of the competition. This means we will be investing in research & development, and open to new ideas from employees and customers.
We are also committed to operating in a sustainable manner to reduce our environmental impact. We will use sustainable materials and practices and look for ways to use resources more efficiently such as energy-efficient equipment and lighting, and recycling and composting waste.
We will do all the above by delivering on our core values, providing exceptional customer service and creating memorable experiences for our guests and customers. Thereby ensuring that our businesses perform financially well each year and gain the positive global recognition they truly deserve.
Our Core Values
We build our mission and vision on the foundation of our core values which are:
- Service Excellence: Exceeding guest expectations through personalized, attentive, and proactive service.
- Authenticity: Celebrating and integrating Jamaica's unique culture, music, cuisine, and natural beauty into the guest experience.
- Sustainability: Committing to environmentally responsible operations, resource conservation, and supporting local ecosystems.
- Community Engagement: Building positive relationships with local communities through employment, sourcing, and support for local initiatives.
- Integrity: Operating with transparency, fairness, and ethical practices in all business dealings.
· Our core values are important to us because they provide a foundation for our company's culture, guide our decision-making process and ensure our company operates in a way that is sustainable and responsible.
Further expounding on our core values, we will have E.T.H.I.C.S.: Excellence, Teamwork, Honesty, Innovation, Compassion, Safety.
Excellence: We are friendly, attentive, and helpful as we prioritize the needs of our guests and provide them with the best possible experience, from the moment they arrive to the moment they depart. We also strive to provide our customers with the highest level of service, quality and attention to detail in everything we do.
Teamwork: We believe that we can achieve more together than we can apart. We work collaboratively and support each other to achieve our goals and create a positive and productive work environment for everyone.
Honesty: We build trustworthiness by conducting ourselves with honesty and transparency in all our interactions. This means that we are always truthful and upfront about our policies and procedures, and always willing to admit when we make a mistake. We treat our guests, customers, employees, suppliers, and partners with respect and dignity by valuing their opinions, suggestions and contributions and are always willing to listen to feedback.
· Innovations: We create a warm and welcoming environment for our guests, making them feel at home. We continuously seek to improve our hospitality products and services and find new and creative ways to meet our customers’ needs.
Compassion: We show genuine care and concern for our guests, employees, and the communities we operate in and want to make sure they have a positive experience. Compassion and understanding for the needs of our guests and employees is of utmost importance.
· Safety: We are committed to providing a safe and secure environment for our guests, employees, and partners. This means that we take all necessary precautions to protect people from harm, and we are always looking for ways to improve our safety measures.
Our values will be communicated to our employees and guests so that everyone understands what the company stands for. When employees and guests know what our company's core values are, they can make better decisions that are aligned with our company's mission and vision. This can lead to a more positive, productive and ethical work environment for our employees, as well as a better experience for our guests and customers.
Our Future Plans
We plan to expand to other areas of the Caribbean, Central America and North America and will establish other businesses offering products & services related to the hospitality industry that would greatly enhance the experience for our guests.
These will include providing food grown on our own farms; travel services such as sea cruises, yacht charters, ferry services, commercial flights, private jet charters, air cruises, bus, taxi & limo services; live entertainment such as concerts, stage shows, and festivals; and streaming & broadcasting of music, films and sports.
In doing so we aim to become the leading and most successful hospitality company in the world, standing up with or even surpassing the likes of Hilton, Marriott and Sandals.
Our Team
Our Management Team will consist of a group of dedicated individuals who will be tasked to drive Treasures Hotels & Resorts to great success in a relatively short period of time.
The Founder, Chadwick L. Ricketts is seeking persons to join the Management Team. If you think you are a good fit to our organization, please see section below.